How to cancel Plusnet in the UK
Broadband & mobile · UK
This guide uses the official route Feoh has checked for Plusnet. Feoh won't invent contact details — everything below comes from Plusnet's own published information.
PhoneCancelling with Plusnet
Best way to cancel: call
This one needs a phone call. Annoying, but I've got the number and what to say.
Hello, I'd like to cancel my Plusnet subscription, please. My name is [your name]. The account is under [your email / account number]. Could you confirm the cancellation date, that no further payments will be taken, and send me written confirmation by email? If a refund is due for a period I've already paid for, please could you confirm the amount and when it will reach me. Thank you.
Last checked: 5 Sept 2026 · Plusnet Cancellation Policy
Before you cancel
Verified steps
- 1Call the Plusnet Customer Options Team on 0330 1239 123.
- 2Ask to cancel your service.
Timing
Plusnet's residential cancellation notice period is 14 days.
Important
If you're moving to another provider, your new provider normally arranges the switch for you. Plusnet also accepts cancellation in writing.
Useful guide
Phone, broadband and TV contracts have their own rules. Feoh's general guide explains what to watch for.
How to cancel a phone, broadband or TV contractAdd this to Feoh
Feoh can remember this cancellation, keep it on your list and help you follow through. Feoh does not cancel on your behalf.