How to cancel O2 in the UK
Broadband & mobile · UK
This guide uses the official route Feoh has checked for O2. Feoh won't invent contact details — everything below comes from O2's own published information.
MixedLeaving O2
Start on their help page
Here's the quickest route.
Last checked: 5 Sept 2026 · O2 Help
Before you cancel
Verified steps
- 1Open O2's leaving guide.
- 2Check your account details and contract status in My O2.
- 3Follow the contact route on the page to cancel, or request a PAC or STAC if you're switching provider.
Important
O2 says early termination charges can apply if you leave during your minimum term.
Useful guide
Phone, broadband and TV contracts have their own rules. Feoh's general guide explains what to watch for.
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Feoh can remember this cancellation, keep it on your list and help you follow through. Feoh does not cancel on your behalf.