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How to cancel Three in the UK

Broadband & mobile · UK

This guide uses the official route Feoh has checked for Three. Feoh won't invent contact details — everything below comes from Three's own published information.

PhoneLeaving Three without keeping your number

Best way to cancel: call

This one needs a phone call. Annoying, but I've got the number and what to say.

Hello, I'd like to cancel my Three subscription, please.

My name is [your name].

The account is under [your email / account number].

Could you confirm the cancellation date, that no further payments will be taken, and send me written confirmation by email?

If a refund is due for a period I've already paid for, please could you confirm the amount and when it will reach me.

Thank you.

Last checked: 5 Sept 2026 · Three Support

Other routes

This one depends on where you bought it.

SwitchSwitching to another provider

Switch or give notice

This one runs through a switch or a notice period.

  1. 1Request a PAC if you want to keep your number, or a STAC if you don't.
  2. 2Give the code to your new provider, who arranges the switch.

Last checked: 5 Sept 2026 · Three Support

Before you cancel

Verified steps

  1. 1Call Three on 0333 338 1082.
  2. 2Ask to cancel your plan.

Timing

Three says 30 days' notice applies.

Useful guide

Phone, broadband and TV contracts have their own rules. Feoh's general guide explains what to watch for.

How to cancel a phone, broadband or TV contract

Add this to Feoh

Feoh can remember this cancellation, keep it on your list and help you follow through. Feoh does not cancel on your behalf.

Start a case

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