How to cancel giffgaff in the UK
Broadband & mobile · UK
This guide uses the official route Feoh has checked for giffgaff. Feoh won't invent contact details — everything below comes from giffgaff's own published information.
OnlineEnding a giffgaff contract or closing your account
Cancel online
Good news: you can do this online.
Last checked: 5 Sept 2026 · giffgaff Help · second source
Before you cancel
Verified steps
- 1Sign in to your giffgaff account.
- 2For a contract, open Orders & payments, then Terminate your contract, then End my contract.
- 3To close the account, use Leaving giffgaff or Close my account in the app or online.
Useful guide
Phone, broadband and TV contracts have their own rules. Feoh's general guide explains what to watch for.
How to cancel a phone, broadband or TV contractAdd this to Feoh
Feoh can remember this cancellation, keep it on your list and help you follow through. Feoh does not cancel on your behalf.