How to cancel RuneScape in the UK
Gaming · UK
This guide uses the official route Feoh has checked for RuneScape. Feoh won't invent contact details — everything below comes from RuneScape's own published information.
OnlineJagex Account subscription
Cancel online
Good news: you can do this online.
Last checked: 28 Aug 2026 · Jagex Support
Before you cancel
Verified steps
- 1Sign in to Jagex Account Management.
- 2Select the Subscriptions tab.
- 3Find the character with the active subscription.
- 4Select Manage and use the cancellation option for that subscription.
Important
Steam, Apple, Google, BoaCompra/PagSeguro and Boku subscriptions are managed through those providers instead. Jagex says Boku users can reply STOP or CANCEL to the purchase-confirmation text.
Useful guide
If you are charged after cancelling, Feoh's guide explains what to check and what your rights may be.
Charged after cancelling a subscription?Add this to Feoh
Feoh can remember this cancellation, keep it on your list and help you follow through. Feoh does not cancel on your behalf.