Cancellations

Cancel PureGym

Verified official route · last checked 28 Aug 2026

OnlineFlexible monthly membership

Cancel online

Good news: you can do this online.

  1. Open the PureGym Members' Area in the app or on the website
  2. Use the Online Cancellations service to cancel your direct debit membership

PureGym asks you to do this up to 4 working days before your payment date.

You can also cancel the Direct Debit with your bank, again allowing 4 working days.

Last checked: 28 Aug 2026 · PureGym Terms & Conditions

If you're billed another way

EmailFixed-term membership

Cancel by email

member.services@puregym.com

Open in email

Fixed-term memberships work differently from flexible ones. Use this address to contact Member Services and ask what applies to your membership. The terms set out the rules.

Last checked: 28 Aug 2026 · PureGym Terms & Conditions

Keep this cancellation in Feoh

Feoh remembers the cancellation and helps you follow it through. It doesn't cancel on your behalf.

Start this in Feoh

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